Last updated February 02, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
To return an item, please email customer service at contact@theaetherobky.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
The Aether OBKY
Attn: Returns
RMA #
6135 Masonville Habit Road
Philpot, KY 42366
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Colognes
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
contact@theaetherobky.com